Support
Find order help, product specs, batch reports, shipping, and returns in one place.
Updated September 5, 2026
Orders
For status, address changes before shipment, or documentation on an existing order, email cs@mojaveformulas.com or use the Contact form. Include your order number when you have one. Typical reply window is one to two business days.
Account holders can review order history under Account.
Specifications and reports
Product pages list amount per vial, composition for blends, and price before cart. Batch files live under Lab Reports (COAs). How testing is described: Testing standards.
We answer questions about listed specifications and published reports. We do not provide medical advice, dosing, or personal-use guidance.
Shipping and returns
Free shipping on US orders of $275 or more. Processing is 1 to 2 business days after payment and research-use acceptance. Full detail: Shipping.
Return and refund terms: Returns.
Contact
Prefer email or the form on Contact. Research-use terms: Research-use terms.